Nonprofit Email & SMS Specialist – Part Time | 20 hours/week | 3-6 month+, temp/temp-to-perm role | onsite in Brooklyn | Non-Profit
Our client is looking for a Nonprofit Email & SMS Specialist – Part Time for a 3-6 month+ temporary position (could turn into a permanent job). The role is 20 hours per week and is mostly onsite at their Brooklyn office.
The organizational is local non-profit that works with the children of incarcerated parents.
Position Overview: We are a mission-driven organization using Salesforce Nonprofit Cloud and Mailchimp to enhance our donor engagement and outreach efforts. Our goal is to drive impactful donor interactions and fundraising success through personalized, segmented communication via email and SMS. We are seeking a part-time Nonprofit Email and SMS Specialist to manage segmented donor outreach and help increase donor engagement and retention. As a Part-Time Nonprofit Email and SMS Specialist, you will work closely with our fundraising, marketing, and technology teams to design and execute targeted donor outreach campaigns. Using Salesforce Nonprofit Cloud and Mailchimp, you will create and manage donor segments, automate communication journeys, and optimize email and SMS outreach to maximize donor engagement and contributions.
Essential Job Functions
Email & SMS Campaign Execution:
-Develop and execute segmented email and SMS campaigns via Salesforce Nonprofit Cloud and Mailchimp.
-Design and manage automated donor journeys using both platforms to ensure personalized and consistent communication throughout the donor lifecycle.
-Collaborate with the fundraising team to align messaging with donor interests and campaign objectives.
Segmentation & Personalization:
-Build and maintain donor segments based on engagement history, donation behaviors, and preferences within Salesforce and Mailchimp.
-Use data-driven insights to personalize messaging and increase donor engagement and conversion rates.
-Perform A/B testing on subject lines, content, and delivery timing to optimize communication strategies.
Performance Tracking & Optimization:
-Monitor the performance of email and SMS campaigns across Salesforce and Mailchimp, analyzing key metrics such as open rates, click-through rates, and conversion rates.
-Provide regular reports on the effectiveness of segmented outreach and recommend improvements to optimize performance.
-Continuously refine segmentation strategies based on data and campaign outcomes.
Platform Expertise:
-Manage and maintain email and SMS templates within both Salesforce and Mailchimp, ensuring consistent branding and messaging.
-Troubleshoot any issues related to email and SMS campaign delivery.
-Stay current with the latest features and best practices for donor engagement on both platforms.
Required Knowledge, Skills, and Experience
-Proven experience with Salesforce Nonprofit Cloud and Mailchimp, specifically in managing email and SMS campaigns.
-Must have nonprofit experience in donor outreach, fundraising, or communication.
-Experience in donor segmentation, email and SMS marketing, and building automated communication journeys.
-Strong knowledge of email and SMS best practices, particularly in a nonprofit or fundraising context.
-Proficiency in A/B testing, performance tracking, and optimization techniques across Salesforce and Mailchimp.
-Excellent communication and writing skills, with a focus on creating engaging donor communications.
DETAILS AT A GLANCE
JOB TITLE: Nonprofit Email & SMS Specialist – Part Time
TIME COMMITMENT: 3-6 months+, could be temp-to-perm
JOB TYPE: Temporary or Temp-to-Perm role
HOURS: approximately 20 hours per week
LOCATION: Onsite at their Brooklyn office
SALARY: $25-$30+/hr. Salary commensurate with experience
START DATE: ASAP
APPLICATION DEADLINE: ASAP
HOW TO APPLY: Click on the apply button and send your resume to TSS. Please make sure to reference the job title in the subject line. If you are already registered with us, just send over an email.
This role is a TEMPORARY position through TSS. You would be employed and paid by our company and working directly with our client.