Program Assistant to Volunteer Programs Dept. | hybrid job in NYC | Social Services Org | 33 hr/week
Our client is looking for a Program Assistant for an ongoing (at least 3 months+) temporary position that could turn permanent. The role is Monday-Friday, 33-34 hours per week. The role is hybrid with 1-2 days/week required in-person in their UWS, Manhattan Office (vaccination required).
This roles supports a dynamic volunteer programs department at a social services organization. The focus of this role is assisting in recruiting, onboarding and engaging volunteers to fill roles throughout the agency.
Responsibilities:
-Address general volunteer inquiries and questions as well as specific questions that arise with respect to program participation. Forward inquiries as appropriate.
-Review volunteer orientation sign up and download to tracking sheet
-Manage all contact to volunteers (reminders, next steps, missing items, etc.)
-Update and maintain tracking spreadsheet for volunteers (attendance, who needs to turn in additional documents, where they are in the process).
-Upload volunteer information into Salesforce
-Communicate with departments/specified program leads when volunteers have met all of agency requirements and are ready for next steps. This might mean the volunteer is ready to go ahead and volunteer. In other cases there will be additional program department screening/training. Communication may be by email or in a shared spreadsheet.
-Recommend and implement and document agreed-upon process improvements.
-Publicize volunteer opportunities as directed by supervisor.
Requirements:
-Very comfortable with modifying formatting and manipulating Excel spreadsheets – this is a large part of the role
-Experience with Salesforce data entry
-Detail oriented, well organized, and a strong email communicator
-Able to work independently once a task is clear
-Able to alternate between several tasks and competing priorities
Tech: Office 365, Salesforce (some experience), and Excel (intermediate – sum, average, count, sort, filter, insert columns, hide columns).
Temporary Salary: $22-$25/hr, commensurate with experience.
Permanent Salary: $41,000-$43,000.
DETAILS AT A GLANCE
JOB TITLE: Program Assistant to Volunteer Programs Department
HOURS: Monday-Thursday 9-5, Friday 9-3, required 1 hour unpaid lunch. 33 hours per week.
JOB TYPE: Temporary to Permanent possibility after 2+ months
LOCATION: Upper West Side, Manhattan. Hybrid role with 1-2 days/week required in-person in their UWS, Manhattan Office (vaccination required).
START DATE: ASAP
Salary: Temporary Salary: $22-$25/hr, commensurate with experience.
Permanent Salary: $41,000-$43,000. Excellent benefits.
HOW TO APPLY: Click on the apply button and send your resume to TSS. In the job title field, indicate you are applying for the "Program Assistant" role. Please include a few sentences about your interest and availability to start and any other information that may be relevant but not on your resume. Thanks! If you are already registered with us, just send over an email.
This role is a TEMPORARY TO PERMANENT position through TSS. You would be employed and paid by our company for the temporary portion and working directly with the client. Then it would turn permanent and you would be paid directly by the client.