Program Assistant to Volunteer Programs Dept. | 3 month+ | hybrid job in NYC | Social Services Org | 33 hr/week
Our client is looking for a Program Assistant for an ongoing (at least 3 months+) temporary position that could turn permanent. The role is Monday-Friday, 33-34 hours per week. The role is hybrid with 1-2 days/week required in-person in their UWS, Manhattan Office (vaccination required).
This roles supports a dynamic volunteer programs department at a social services organization. The focus of this role is assisting in recruiting, onboarding and engaging volunteers to fill roles throughout the agency.
Responsibilities:
-Address general volunteer inquiries and questions as well as specific questions that arise with respect to program participation. Forward inquiries as appropriate.
-Review volunteer orientation sign up and download to tracking sheet
-Manage all contact to volunteers (reminders, next steps, missing items, etc.)
-Update and maintain tracking spreadsheet for volunteers (attendance, who needs to turn in additional documents, where they are in the process).
-Upload volunteer information into Salesforce
-Communicate with departments/specified program leads when volunteers have met all of agency requirements and are ready for next steps. This might mean the volunteer is ready to go ahead and volunteer. In other cases there will be additional program department screening/training. Communication may be by email or in a shared spreadsheet.
-Recommend and implement and document agreed-upon process improvements.
-Publicize volunteer opportunities as directed by supervisor.
Requirements:
-Very comfortable with modifying formatting and manipulating Excel spreadsheets – this is a large part of the role
-Experience with Salesforce data entry
-Detail oriented, well organized, and a strong email communicator
-Able to work independently once a task is clear
-Able to alternate between several tasks and competing priorities
Tech: Office 365, Salesforce (some experience), and Excel (intermediate – sum, average, count, sort, filter, insert columns, hide columns).
Salary: $22-$25/hr, commensurate with experience.
DETAILS AT A GLANCE
JOB TITLE: Program Assistant to Volunteer Programs Department
TIME COMMITMENT: ongoing, 3 months+, could be temp to perm
JOB TYPE: at least 3 months+
HOURS: Monday-Thursday 9-5, Friday 9-3, required 1 hour unpaid lunch. 33 hours per week.
LOCATION: Upper West Side, Manhattan. Hybrid role with 1-2 days/week required in-person in their UWS, Manhattan Office (vaccination required).
SALARY: $22-$25/hr, commensurate with experience
START DATE: ASAP
APPLICATION DEADLINE: ASAP
HOW TO APPLY: Click on the apply button and send your resume to TSS. Please make sure to reference the job title in the subject line.
This role is a TEMPORARY position through TSS. You would be employed and paid by our company and working directly with our client.